An ensemble cast of tech support reps must survive each day putting up with abusive customers and their spiteful manager trying to fire them. Meanwhile, a psychopathic customer tries to find the call center to destory it once and for all!
Synopsis:The movie chronicles the lives of twelve co-workers who work in a call center.
"Hero", our nameless protagonist, has to juggle between following proper procedure and finding a more productive way to handle stress (which involves pressing the mute button to cuss out a customer). He's forced to troubleshoot a device he had no idea existed despite being out for two months. The only person who knows how the thing works is his co-worker, THE TAKEN ONE, a smart mouthed girl who wants nothing to do with him.
Meanwhile, the New Guy just got out of his one day training class and has to hit the floor. He's saved from being stuck in the new hire section (or what the co-worker call, n00b pit) and he has to be coached by the "Asshole" who make it difficult for him on purpose. But the only person who can make life difficult for the A-hole? The "Mean Girl", who is his female counterpart that manipulates the men to do her bidding.
The overworked and overweight "Obese" tries to keep his metrics up so he won't get fired. But no matter how hard he tries, they always keep him down. The "Team Lead" tries his best to coach him but its to no avail. He has problems of his own, like not getting the supervisor title so he can get the supervisor pay. He does twice the work but for half the pay.
The outsourced "Filipino" character gets verbal abuse from people in the United States for being who she is. The "Nerd" only cares about looking up his XBOX achievements and midnight game launches while on calls. The Aziz Ansari-like "Indian" tricks people into hanging up by playing a faux accent and is also outspoken at the business politics running down at the center. The "Night Owl" only gets three hours of sleep so he can do all the overtime available so he can provide for his child.
While they try to survive as best as they can through impossible standards and ruthless management (with a couple of surrealistic moments), subplot involves a mentally deranged customer who received such bad customer service he tries his best to find the call center....and take it out once and for all.